Privacy Policy – Flexistro.com

At Flexistro, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from Flexistro.com. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: When you create an account, make a purchase, or contact us for support, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
  • Non-Personal Information: We also collect data that does not identify you personally, such as your browsing behavior, device information, IP address, and website usage patterns. This helps us enhance the user experience and improve our services.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to gather information about how you interact with our site. This data helps us remember your preferences and improve your overall shopping experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Processing Orders: To process your purchases, manage your account, and fulfill shipping and delivery.
  • Customer Support: To respond to your inquiries, provide assistance, and ensure a smooth shopping experience.
  • Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, and special offers. You can opt-out of these communications at any time by following the unsubscribe instructions in the email.
  • Improving Our Website: To analyze how our website is used and identify areas for improvement. This helps us optimize our services and provide a better user experience.
  • Security and Fraud Prevention: To detect and prevent fraud, protect against unauthorized access, and maintain the security of your personal information.

3. Sharing Your Information

We value your privacy and do not sell or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with trusted third-party companies that assist us in running our business, such as payment processors, shipping carriers, and email service providers. These partners are required to protect your data and use it solely for the services they provide to us.
  • Legal Compliance: If required by law, we may disclose your personal information to comply with legal obligations, respond to court orders, or protect the rights and safety of Flexistro, its customers, or the public.

4. Data Security

We take the protection of your personal data seriously. We use industry-standard encryption technologies, secure servers, and regular security protocols to safeguard your information. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Correction: If any of your personal information is inaccurate or incomplete, you can request that we correct it.
  • Deletion: You can request the deletion of your personal data, subject to certain legal limitations.
  • Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting our customer support team.

To exercise these rights, please contact us at [insert contact details].

6. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the information is no longer needed, we take steps to securely delete or anonymize it.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by Flexistro. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Flexistro.com does not knowingly collect or solicit personal information from individuals under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete the data as quickly as possible. If you are a parent or guardian and believe we may have collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us at:

Flexistro Customer Support
Email: support@flexistro.com

Thank you for trusting Flexistro with your personal information. Your privacy is important to us, and we are committed to keeping your data safe.

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